Refund policy

Returns

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags attached, and in its original packaging. You’ll also need the receipt or proof of purchase.

To initiate a return, please contact our support team at support@buccardi.com. Our team will review your request and provide further instructions if your return is approved.

Items sent back without prior authorization will not be accepted.

If you have any questions regarding returns, please contact us at support@buccardi.com.

Damages and Issues

Please inspect your order upon arrival and contact us immediately if your item is defective, damaged, or if you received the wrong item. We will assess the issue and work to resolve it as quickly as possible.

Non-Returnable Items

Certain items are not eligible for return, including:

• Custom-made or personalized jackets created according to customer specifications.
• Items that have been worn, used, washed, altered, or damaged after delivery.
• Products returned without original tags, labels, or packaging.
• Final sale, clearance, or discounted items marked as non-returnable.
• Gift cards and promotional items.

If you are unsure whether your item qualifies for a return, please contact support@buccardi.com before submitting a return request.

Exchanges

The quickest way to exchange an item is to return the original product (subject to approval) and place a new order for the desired item.